On 13th January 2026, compliance and onboarding leaders from banks, NBFCs, fintechs, and other regulated entities gathered at the National Stock Exchange auditorium in BKC, Mumbai, for Operation Bharosa, a closed door, practitioner focused seminar dedicated to the evolving Central KYC framework and the operational realities of CKYC 2.0.
There is a need to amend the Directions to clarify the responsibility of entities uploading customer records to and downloading the same from CKYCR, based on the office memorandum (OM) titled “CKYCR and the ultimate responsibility of REs – reg.
This is to inform you about a new feature in CKYCRR that will enable reporting entities (REs) to flag KYC
records of deceased customers.
The framework governing the quality of KYC records uploaded to the CKYCRR is already prescribed/published on the CKYC website under the operating documents/guidelines tab & REs are advised to follow these parameters reiterated in a compiled form.
A new module has been rolled out to manage the deactivation of duplicate KYC records that are observed in CKYCR. It’s designed to help reporting entities (REs) in reporting, merging & deactivating duplicate KYC records.
We were deeply humbled and honored to have the opportunity to interact with
Shri Sanjay Malhotra, Hon’ble Governor of the Reserve Bank of India (RBI)
Shri Nandan Nilekani, Co-founder and Chairman of Infosys, and
Shri Ajay Kumar Choudhary, Non-Executive Chairman and Independent Director of NPCI.
This is to inform that in compliance with the order dated April 30, 2025, of Honorable Supreme Court regarding “Accessibility to Digital KYC process to Differently Abled Persons”, the following details shall be collected by CKYCRR:
Further to communique CKYC/2024/10 dated December 24, 2024, REs are hereby informed of process for claiming incentives for eligible transactions carried out
in CKYCRR. Effective January 1, 2025, REs shall be eligible to claim incentives as per the following rates mentioned in the document.
Digital customer onboarding is growing rapidly across India’s financial ecosystem. With more people opting for digital channels to open bank accounts, invest in insurance, or access credit, the convenience is unmatched. However, this increase in digital onboarding has also brought a significant increase in fraud risks. Regulators and industry bodies are constantly updating rules to keep these processes secure and trustworthy.
This is regarding the introduction of OTP-based consent mechanism in the download process of Individual KYC records through API and screen-based download, and version changes to theCKYC Search API and CKYC Download API.